Fix an app that keeps crashing.
Random errors, downtime and bugs that come back. We find the real cause instead of patching symptoms, and add safeguards so it stays fixed.
An app that keeps crashing usually has a small number of root causes, such as unhandled errors, memory or database problems, bad deployments or outdated dependencies. Finding them needs logs, monitoring and a controlled copy of the system, not guesswork. Once fixed, tests and alerts keep the problem from returning.
Sound familiar?
- Errors appear at random or only under load.
- Every fix creates a new bug somewhere else.
- The app goes down after deployments.
- Nobody can reproduce the problem on demand.
How we handle it.
Four clear steps, with you informed at each one.
Stabilize
Get the app running again and stop the immediate damage.
Add visibility
Set up logging and monitoring so problems are visible, not mysterious.
Find root causes
Reproduce failures on a safe copy and trace them to the source.
Fix and protect
Apply fixes with automated tests and alerts to prevent regressions.
Mistakes to avoid.
Restarting as a strategy
Restarts hide the problem. Find out why it fails.
Fixing in production
Test fixes on a copy first.
No monitoring
Without alerts you hear about outages from customers.
Common questions.
Can you fix code written by someone else?
Yes. We start by understanding how the system works, then fix with tests around the change.
Do you offer ongoing support?
Yes. After the fix we can monitor and maintain the app on a monthly plan.
Will you need access to production?
We prefer a copy for diagnosis, plus read access to logs and monitoring. Changes to production are made carefully and with your approval.
Let's talk about your project.
Tell us what you have and what is not working. We will reply with an honest view and a clear next step.